Since the update of our system, it is currently not necessary to have the authorization number for return but it is required to contact our service agent in making this arrangement. If you want to return some items, please feel free to contact us via eTicket for confirmation.
Here is the link to submit your request via ticket:
http://www.livehelpnow.net/lhn/TicketsVisitor.aspx?lhnid=8253
In the future, there may be some changes. Please kindly check with our website for updates later.