Knowledge system is not enabled for this account. Redirecting to LiveHelpNow...JewelryRoom Knowledge Basehttp://help.jewelryroom.com/?cid=8253Lost Passwordhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=12013Please kindly try again on your side with the following log-in details. To solve your issue, please kindly submit your email address to >> httRegistration & Login11/7/2013 4:21:12 PM1440Do not have Paypal accounthttp://help.jewelryroom.com/article.aspx?cid=8253&aid=12149Paypal is a well known online secure payment system, it's also free to open an account >> https://www.paypal.com/ If you do not have Paypal acPayment6/15/2015 4:40:27 AM1440Paypal Shipping Addresshttp://help.jewelryroom.com/article.aspx?cid=8253&aid=12154JewelryRoom will only ship orders to the confirmed address that was inserted during the beginning of the checkout, and NOT your Paypal account's veriShipmentPayment6/15/2015 4:36:44 AM1440Paypal Shipping Addresshttp://help.jewelryroom.com/article.aspx?cid=8253&aid=12154JewelryRoom will only ship orders to the confirmed address that was inserted during the beginning of the checkout, and NOT your Paypal account's veriShipmentPayment6/15/2015 4:36:44 AM1440Custom Duties & Taxeshttp://help.jewelryroom.com/article.aspx?cid=8253&aid=12155Yes, each customer is responsible for their own country customs fees, duties & taxes for all shipments outside of the United States. Please be fShipmentPayment6/15/2015 4:39:49 AM1440Custom Duties & Taxeshttp://help.jewelryroom.com/article.aspx?cid=8253&aid=12155Yes, each customer is responsible for their own country customs fees, duties & taxes for all shipments outside of the United States. Please be fShipmentPayment6/15/2015 4:39:49 AM1440Where's My Shipment?http://help.jewelryroom.com/article.aspx?cid=8253&aid=12157Our Current Shipping Schedule: All Item(s) won on Friday/ Saturday/ Sunday will be shipped out on Monday All Item(s) won on Monday/ Tuesday willShipment6/15/2015 4:48:33 AM1440Tracking number shows no detailshttp://help.jewelryroom.com/article.aspx?cid=8253&aid=12158If your order has been shipped recently, tracking number may not have the latest updates for two main reasons. 1) Package has not arrived to it's fiShipment6/15/2015 4:34:17 AM1440What is Second Chance Offer?http://help.jewelryroom.com/article.aspx?cid=8253&aid=12160Second Chance Offer is optional, it is an item that you bid on but did not win. This is a special buy for customers who has missed or did not win itProductPayment6/15/2015 4:02:21 AM1440What is Second Chance Offer?http://help.jewelryroom.com/article.aspx?cid=8253&aid=12160Second Chance Offer is optional, it is an item that you bid on but did not win. This is a special buy for customers who has missed or did not win itProductPayment6/15/2015 4:02:21 AM1440How to Buy or Bidhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13150All the items listed on our website are auctions. Once you have registered with JewelryRoom website, you will be able to bid for the items which youGeneral Questions6/15/2015 4:53:46 AM1440Pending items disappeared from carthttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13151Please note there is a time limt of payment for all won auctions. All won auction best to complete payment immediately to secure your goods. Won itecustomer account6/15/2015 4:26:32 AM1440Want disappeared items backhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13152Please kindly note that there will be payment time limitation. After 4-5 days of winning the bid, the items may be automatically deleted from the shocustomer account11/7/2013 4:17:14 PM1440Payment methods?http://help.jewelryroom.com/article.aspx?cid=8253&aid=13153We accept all major credit cards and PayPal. You will find it’s simple & secure with our payment methods when you check out an order. PlePayment11/20/2013 5:09:10 PM1440Coupon Codehttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13154We offer coupon code to customers in some special occasions, such as promotions & giveaways. Customers can apply the unexpired coupon code to thGeneral QuestionsPayment11/20/2013 3:31:37 PM1440Coupon Codehttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13154We offer coupon code to customers in some special occasions, such as promotions & giveaways. Customers can apply the unexpired coupon code to thGeneral QuestionsPayment11/20/2013 3:31:37 PM1440Credit card cannot be chargedhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13155This is a rare issue. If you do come across this issue, it could mean that your credit card may have been flagged by PayPal due to their new policyPayment11/20/2013 4:52:02 PM1440Price of second chance offered itemshttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13156For customer’s sake, we offer a Second Chance for some items personally, which makes it feasible for customers to purchase the items that theyGeneral QuestionsPaymentcustomer account11/20/2013 4:29:46 PM1440Price of second chance offered itemshttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13156For customer’s sake, we offer a Second Chance for some items personally, which makes it feasible for customers to purchase the items that theyGeneral QuestionsPaymentcustomer account11/20/2013 4:29:46 PM1440Price of second chance offered itemshttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13156For customer’s sake, we offer a Second Chance for some items personally, which makes it feasible for customers to purchase the items that theyGeneral QuestionsPaymentcustomer account11/20/2013 4:29:46 PM1440Combine ordershttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13157Please kindly note that all the shipment will be under the arrangement of our shipping department and shipping combination is automatically done by oShipmentcustomer account11/20/2013 4:24:14 PM1440Combine ordershttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13157Please kindly note that all the shipment will be under the arrangement of our shipping department and shipping combination is automatically done by oShipmentcustomer account11/20/2013 4:24:14 PM1440Submit accidental bidhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13158Please note that it is not available to remove these items from your shopping cart. You can submit a request to us via email or Live Chat and requesGeneral Questionscustomer account11/20/2013 3:47:55 PM1440Submit accidental bidhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13158Please note that it is not available to remove these items from your shopping cart. You can submit a request to us via email or Live Chat and requesGeneral Questionscustomer account11/20/2013 3:47:55 PM1440Shipping methodshttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13159Shipping methods depend on destination. For USA and Canada shipments via USPS Priority Mail USPS:https://www.usps.com/ For International shShipment11/20/2013 4:26:19 PM1440When will you ship out my order?http://help.jewelryroom.com/article.aspx?cid=8253&aid=13160If the items you have paid are not Second Chance offered items, normally we will ship out the parcel according to this form below Date of PaShipmentcustomer account11/20/2013 4:49:40 PM1440When will you ship out my order?http://help.jewelryroom.com/article.aspx?cid=8253&aid=13160If the items you have paid are not Second Chance offered items, normally we will ship out the parcel according to this form below Date of PaShipmentcustomer account11/20/2013 4:49:40 PM1440Shipping Cost?http://help.jewelryroom.com/article.aspx?cid=8253&aid=13162All Diamond Exclusive & D.E.A. Products & Promotions: $50.00 for International - $25.00 for Canada - $20.00 for USA $5.25 per additionaShipmentPayment11/20/2013 4:47:51 PM1440Shipping Cost?http://help.jewelryroom.com/article.aspx?cid=8253&aid=13162All Diamond Exclusive & D.E.A. Products & Promotions: $50.00 for International - $25.00 for Canada - $20.00 for USA $5.25 per additionaShipmentPayment11/20/2013 4:47:51 PM1440Transit Time?http://help.jewelryroom.com/article.aspx?cid=8253&aid=13163Within USA: 3 to 7 working days International: 7 to 21 working days *Days seems to be longer due any unexpected random custom inspection from yourShipment11/20/2013 3:33:41 PM1440Parcel Trackinghttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13164To get your tracking number, please kindly login to your account and view shipment updates for tracking numbers. You will then be able to track it oShipmentcustomer account11/20/2013 3:30:25 PM1440Parcel Trackinghttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13164To get your tracking number, please kindly login to your account and view shipment updates for tracking numbers. You will then be able to track it oShipmentcustomer account11/20/2013 3:30:25 PM1440Item is not exactly the same as description or photohttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13165We post details and upload photos on the product page because we want to help customers to know more about the product before bidding. However, duProductafter service11/20/2013 3:53:43 PM1440Item is not exactly the same as description or photohttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13165We post details and upload photos on the product page because we want to help customers to know more about the product before bidding. However, duProductafter service11/20/2013 3:53:43 PM1440Incorrect itemhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13167We have a strict inspection before shipping so it is very rare that this kind of case would occur. If you are so unlucky that you have received incoProductafter service11/20/2013 4:32:42 PM1440Incorrect itemhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13167We have a strict inspection before shipping so it is very rare that this kind of case would occur. If you are so unlucky that you have received incoProductafter service11/20/2013 4:32:42 PM1440How to returnhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13168Kindly be advised that you can only send back the items with our approval which were received in 48 hours. Under this condition, you can return theShipmentafter service11/20/2013 4:46:39 PM1440How to returnhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13168Kindly be advised that you can only send back the items with our approval which were received in 48 hours. Under this condition, you can return theShipmentafter service11/20/2013 4:46:39 PM1440Refund for returnhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13169Please be rest assured that we will refund the payment to you in the way you would prefer. Specifically, there are two ways available: Refund toPaymentafter service11/20/2013 4:04:33 PM1440Refund for returnhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13169Please be rest assured that we will refund the payment to you in the way you would prefer. Specifically, there are two ways available: Refund toPaymentafter service11/20/2013 4:04:33 PM1440Authorization numberhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13170Since the update of our system, it is currently not necessary to have the authorization number for return but it is required to contact our service aGeneral Questionsafter service11/20/2013 4:19:12 PM1440Authorization numberhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13170Since the update of our system, it is currently not necessary to have the authorization number for return but it is required to contact our service aGeneral Questionsafter service11/20/2013 4:19:12 PM1440Refund is not receivedhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13171Please kindly check with your email, we may have refunded the payment in the form of Coupon Code. For Refund to PayPal or credit card. Once we havePaymentafter service11/20/2013 4:39:15 PM1440Refund is not receivedhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13171Please kindly check with your email, we may have refunded the payment in the form of Coupon Code. For Refund to PayPal or credit card. Once we havePaymentafter service11/20/2013 4:39:15 PM1440Cannot find product I wanthttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13172We are delighted for your interest in our JewelryRoom. You are kindly advised to check with our website regularly, because the products listed on ouGeneral QuestionsProduct6/15/2015 4:56:55 AM1440Cannot find product I wanthttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13172We are delighted for your interest in our JewelryRoom. You are kindly advised to check with our website regularly, because the products listed on ouGeneral QuestionsProduct6/15/2015 4:56:55 AM1440“Buy it now”http://help.jewelryroom.com/article.aspx?cid=8253&aid=13173On our selected customers, we may recommend him/her a similar matching jewelry at a very special price. For instance, if a customer won a ring in anGeneral Questionscustomer account6/15/2015 5:04:09 AM1440“Buy it now”http://help.jewelryroom.com/article.aspx?cid=8253&aid=13173On our selected customers, we may recommend him/her a similar matching jewelry at a very special price. For instance, if a customer won a ring in anGeneral Questionscustomer account6/15/2015 5:04:09 AM1440Website Error 404http://help.jewelryroom.com/article.aspx?cid=8253&aid=13174If you have received such message when you click on a link, it means that the link is having some internet issue either from your local provider or pGeneral Questions6/15/2015 5:03:17 AM1440No reply from your company.http://help.jewelryroom.com/article.aspx?cid=8253&aid=13175First of all, we apologize for any inconvenience caused. Kindly be advised that we reply our emails in a queue sorted by date, therefore it may causGeneral QuestionsStaff Referenceafter service11/20/2013 4:06:40 PM1440No reply from your company.http://help.jewelryroom.com/article.aspx?cid=8253&aid=13175First of all, we apologize for any inconvenience caused. Kindly be advised that we reply our emails in a queue sorted by date, therefore it may causGeneral QuestionsStaff Referenceafter service11/20/2013 4:06:40 PM1440No reply from your company.http://help.jewelryroom.com/article.aspx?cid=8253&aid=13175First of all, we apologize for any inconvenience caused. Kindly be advised that we reply our emails in a queue sorted by date, therefore it may causGeneral QuestionsStaff Referenceafter service11/20/2013 4:06:40 PM1440How much time is allowed for payment?http://help.jewelryroom.com/article.aspx?cid=8253&aid=13366Won Auction: Please note there is a time limt of payment for all won auctions. All won auction best to complete payment immediately to secure your gGeneral QuestionsPayment6/15/2015 4:32:27 AM1440How much time is allowed for payment?http://help.jewelryroom.com/article.aspx?cid=8253&aid=13366Won Auction: Please note there is a time limt of payment for all won auctions. All won auction best to complete payment immediately to secure your gGeneral QuestionsPayment6/15/2015 4:32:27 AM1440Cannot check outhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13422I would like to inform you that when you proceed for payment you will have to login to your account, click on my shopping cart then you will be ableGeneral QuestionsPaymentcustomer account11/7/2013 4:36:55 PM1440Cannot check outhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13422I would like to inform you that when you proceed for payment you will have to login to your account, click on my shopping cart then you will be ableGeneral QuestionsPaymentcustomer account11/7/2013 4:36:55 PM1440Cannot check outhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13422I would like to inform you that when you proceed for payment you will have to login to your account, click on my shopping cart then you will be ableGeneral QuestionsPaymentcustomer account11/7/2013 4:36:55 PM1440Do not want receive emails from JewelryRoomhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13609Sometimes we sent emails to customers because we want our loyal customers to be informed with the newest updates and we want to offer customers betteGeneral Questionscustomer accountafter service11/20/2013 4:17:47 PM1440Do not want receive emails from JewelryRoomhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13609Sometimes we sent emails to customers because we want our loyal customers to be informed with the newest updates and we want to offer customers betteGeneral Questionscustomer accountafter service11/20/2013 4:17:47 PM1440Do not want receive emails from JewelryRoomhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13609Sometimes we sent emails to customers because we want our loyal customers to be informed with the newest updates and we want to offer customers betteGeneral Questionscustomer accountafter service11/20/2013 4:17:47 PM1440Auto-Bidhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13786"Auto Bid" is one of our services. Thanks to this system, customers are able to have a chance of paying at lower prices than the highest one that thGeneral Questionscustomer account11/30/2017 3:12:10 AM1440Auto-Bidhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=13786"Auto Bid" is one of our services. Thanks to this system, customers are able to have a chance of paying at lower prices than the highest one that thGeneral Questionscustomer account11/30/2017 3:12:10 AM1440Why does Silver item (plated with platinum) have yellow in color?http://help.jewelryroom.com/article.aspx?cid=8253&aid=140191) All our Silvers are 100% .925 Sterling Silver 2) These Silvers that were made by us are plated with Platinum for long lasting 3) Color appears tGeneral QuestionsProduct11/7/2013 4:15:36 PM1440Why does Silver item (plated with platinum) have yellow in color?http://help.jewelryroom.com/article.aspx?cid=8253&aid=140191) All our Silvers are 100% .925 Sterling Silver 2) These Silvers that were made by us are plated with Platinum for long lasting 3) Color appears tGeneral QuestionsProduct11/7/2013 4:15:36 PM1440Extended Bidding (2 more minutes is added to an auction)http://help.jewelryroom.com/article.aspx?cid=8253&aid=14441The two more minutes is called as “Extended Bidding”. Extended bidding is a dynamic feature that allows the auction system to automaticaGeneral Questions11/20/2013 4:09:40 PM1440Bankruptcy & Liquidationhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=14821The meaning of “Liquidation & Bankruptcy” is that we buy items from closeout retailers at extremely low prices. All the items are brGeneral QuestionsProduct11/20/2013 3:39:06 PM1440Bankruptcy & Liquidationhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=14821The meaning of “Liquidation & Bankruptcy” is that we buy items from closeout retailers at extremely low prices. All the items are brGeneral QuestionsProduct11/20/2013 3:39:06 PM1440Resizehttp://help.jewelryroom.com/article.aspx?cid=8253&aid=15352On JewelryRoom.com, the majority of the rings are in American size 7. If it does not fit you, you may consider resizing it in your local store. AsGeneral QuestionsProduct11/17/2013 10:30:21 PM1440Resizehttp://help.jewelryroom.com/article.aspx?cid=8253&aid=15352On JewelryRoom.com, the majority of the rings are in American size 7. If it does not fit you, you may consider resizing it in your local store. AsGeneral QuestionsProduct11/17/2013 10:30:21 PM1440Change Passwordhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=39073To modify your personal profiles, you have to log into your JewelryRoom account first. You can click on the following link to log in http://www.jeweGeneral QuestionsRegistration & Logincustomer account11/7/2013 4:25:37 PM1440Change Passwordhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=39073To modify your personal profiles, you have to log into your JewelryRoom account first. You can click on the following link to log in http://www.jeweGeneral QuestionsRegistration & Logincustomer account11/7/2013 4:25:37 PM1440Change Passwordhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=39073To modify your personal profiles, you have to log into your JewelryRoom account first. You can click on the following link to log in http://www.jeweGeneral QuestionsRegistration & Logincustomer account11/7/2013 4:25:37 PM1440Registerhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=39074Please kindly come across http://www.jewelryroom.com/, on the further left side of the page, there is "Click" for "Register" and you can easily regisRegistration & Logincustomer account11/12/2013 10:18:44 PM1440Registerhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=39074Please kindly come across http://www.jewelryroom.com/, on the further left side of the page, there is "Click" for "Register" and you can easily regisRegistration & Logincustomer account11/12/2013 10:18:44 PM1440Auto Bidhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=39077When you place a bid, you enter the maximum amount you're willing to pay for the item. The seller and other bidders don't know your maximum bid. TheGeneral QuestionsPayment11/16/2013 6:28:31 PM1440Auto Bidhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=39077When you place a bid, you enter the maximum amount you're willing to pay for the item. The seller and other bidders don't know your maximum bid. TheGeneral QuestionsPayment11/16/2013 6:28:31 PM1440Certificatehttp://help.jewelryroom.com/article.aspx?cid=8253&aid=39081Please kindly note that we do not offer certificates of our products. A true certificate will cost $75-200 USD each, which is not affordable in ourGeneral QuestionsProductafter service8/20/2015 10:24:26 PM1440Certificatehttp://help.jewelryroom.com/article.aspx?cid=8253&aid=39081Please kindly note that we do not offer certificates of our products. A true certificate will cost $75-200 USD each, which is not affordable in ourGeneral QuestionsProductafter service8/20/2015 10:24:26 PM1440Certificatehttp://help.jewelryroom.com/article.aspx?cid=8253&aid=39081Please kindly note that we do not offer certificates of our products. A true certificate will cost $75-200 USD each, which is not affordable in ourGeneral QuestionsProductafter service8/20/2015 10:24:26 PM1440How to Bidhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=39082To bid on our items, you will have to LOGIN YOUR ACCOUNT first. And then log in your JewelryRoom account, find out the product. When you are in produGeneral QuestionsProductPayment11/7/2013 5:19:18 PM1440How to Bidhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=39082To bid on our items, you will have to LOGIN YOUR ACCOUNT first. And then log in your JewelryRoom account, find out the product. When you are in produGeneral QuestionsProductPayment11/7/2013 5:19:18 PM1440How to Bidhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=39082To bid on our items, you will have to LOGIN YOUR ACCOUNT first. And then log in your JewelryRoom account, find out the product. When you are in produGeneral QuestionsProductPayment11/7/2013 5:19:18 PM1440Buyer's Premiumhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=39633It's a Buyers Auction Fee for any standard auctioneering activities. This adjustment will cover the cost such as sourcing products, utilizing &General QuestionsPayment6/15/2015 4:05:36 AM1440Buyer's Premiumhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=39633It's a Buyers Auction Fee for any standard auctioneering activities. This adjustment will cover the cost such as sourcing products, utilizing &General QuestionsPayment6/15/2015 4:05:36 AM1440Australia & New Zealand & South Africa Shipmenthttp://help.jewelryroom.com/article.aspx?cid=8253&aid=42942Due to faster & safer International shipment, your orders will be expedited to our International division, then redirect to your country (which tShipment6/15/2015 4:09:10 AM1440$500 Unpaid Limitedhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=58267Once all expired won unpaid auctions accumulated to $500. Your account will be temporarily closed for any bidding until you have contacted us throughGeneral QuestionsPaymentcustomer account4/18/2017 4:40:15 AM1440$500 Unpaid Limitedhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=58267Once all expired won unpaid auctions accumulated to $500. Your account will be temporarily closed for any bidding until you have contacted us throughGeneral QuestionsPaymentcustomer account4/18/2017 4:40:15 AM1440$500 Unpaid Limitedhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=58267Once all expired won unpaid auctions accumulated to $500. Your account will be temporarily closed for any bidding until you have contacted us throughGeneral QuestionsPaymentcustomer account4/18/2017 4:40:15 AM1440Rubyhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=58645Our ruby is 100% genuine, there might be some natural inclusions and heat treated in bringing the best appearance of the stone. Keep in mind, heat trStaff Reference6/15/2015 4:02:54 AM1440Unpaid Won Auctionhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=68578Yes, all won auctions shall be paid. As a friendly reminder, we must monitor our customers not to have any remove cart item actions too frequently.General QuestionsPayment8/20/2015 12:55:30 AM1440Unpaid Won Auctionhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=68578Yes, all won auctions shall be paid. As a friendly reminder, we must monitor our customers not to have any remove cart item actions too frequently.General QuestionsPayment8/20/2015 12:55:30 AM1440What is PJR? Private Jewelry Retail Pricehttp://help.jewelryroom.com/article.aspx?cid=8253&aid=68708The Private Jewelry Retail (PJR) is NOT the actual statements of the value. PJR is for our company retail display during our official jewelry shows wGeneral QuestionsProduct8/20/2015 10:26:07 PM1440What is PJR? Private Jewelry Retail Pricehttp://help.jewelryroom.com/article.aspx?cid=8253&aid=68708The Private Jewelry Retail (PJR) is NOT the actual statements of the value. PJR is for our company retail display during our official jewelry shows wGeneral QuestionsProduct8/20/2015 10:26:07 PM1440Payment Issuehttp://help.jewelryroom.com/article.aspx?cid=8253&aid=68792There are might be a few reason why the system not processing your payment correctly, please review and confirm the listing below Have a Strong InPayment8/27/2015 1:20:36 AM1440Customer Protection & Securedhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=70113Hello & Welcome! We've been in the jewelry industry for a long time and we're definitely here for long term. We have sold over 2 millions jewelryGeneral Questions10/26/2015 11:17:53 PM1440Smartwatch Troubleshootinghttp://help.jewelryroom.com/article.aspx?cid=8253&aid=90584What to do if my smartwatch is not charging or cannot be turned on? https://www.youtube.com/watch?v=tdLa0u9YfcA How to set up and install smartwafter service4/11/2017 1:14:37 AM1440Created Diamondhttp://help.jewelryroom.com/article.aspx?cid=8253&aid=95256With JewelryRoom we've two type of diamonds, "Genuine" and "Created" diamond. Of course "Genuine" means it's a real diamond, but what's our definitiProduct2/1/2018 11:46:59 PM1440