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Pending items disappeared from cart

Article ID: 13151 Email Print
Question
Why have my pending items been taken away from my shopping cart? I won them a few days ago.

Answer

Please note there is a time limt of payment for all won auctions.  All won auction best to complete payment immediately to secure your goods. Won items will be held for 84 hours before auto remove from your shopping cart.

Please note: If frequently accumulating unpaid won auction may result suspension to your bidding account. Please feel free to contact your agent to resolve any similar situation of suspension. (Link to eTicket >> http://www.livehelpnow.net/lhn/TicketsVisitor.aspx?lhnid=8253 )

Also note, we understood if item could be the same identical item which was won in the past, our agent can kindly remove that item from your shopping cart upon your request.


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Article Details
Views: 3275 Created on: Dec 13, 2011
Date updated: Jun 15, 2015
Posted in: customer account

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