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Category: Staff Reference
2 Articles
Orange arrow I sent you lots of emails; however, I have not received any replies. What is the reason?

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  First of all, we apologize for any inconvenience caused. Kindly be advised that we reply our emails in a queue sorted by date, therefore it may cause some delay if you send us multiple emails. Kindly just send us one email on the same question and we will try to fulfill your demand as soon as pos...
Orange arrow About Our Ruby?

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  Our ruby is 100% genuine, there might be some natural inclusions and heat treated in bringing the best appearance of the stone. Keep in mind, heat treated is perfectly normal for all gemstones, as 99% of all rubies in the market has been slightly enhanced for maxium appearance & sparks. For m...
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