Unpaid Won Auction

Article ID: 68578  

Question
Do I have to pay for all won auctions?

Answer

Yes, all won auctions shall be paid.

As a friendly reminder, we must monitor our customers not to have any remove cart item actions too frequently. The main reason is we want all buyers to win their favorite jewelry at their best affordable price.

If a bidder plan to win an auction and not pay, will result other bidders either not win their jewelry at their price, could even force them to bid unplanned higher prices.

To ensure all bidders are getting their jewelry at their lowest price, we encourage all bidders to pay their won auction within 3 days. Thank you for your understanding.

P.S. We would also like to understand why some customer unable to complete payment timely, Here's a survey >> http://goo.gl/forms/TqCekBq8fF


Article Details
Views: 1813 Created on: Aug 18, 2015