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Support Center > Knowledge base> Article: Tracking number shows no details

Tracking number shows no details

Article ID: 12158 Email Print
Question
Why order noted shipped, but tracking number have no details or updates yet?

Answer

If your order has been shipped recently, tracking number may not have the latest updates for two main reasons.

1) Package has not arrived to it's first destination for scans and updates

2) Post office may already proceeded your order but haven't updated on to their system

*From experiences, if they have a busy delivery schedule sometimes they will update system info after successfully deliveried. Best if you can contact your local delivery company with tracking number in hand.

You may also contact our customer service if you feel this item not yet shipped or updated.


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Article Details
Views: 2952 Created on: Oct 26, 2011
Date updated: Jun 15, 2015
Posted in: Shipment

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